Privacy Policy

Last updated: May 2026

The Grove Care Home ("we", "us", "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use and store personal information when you use this website or contact us.

Who we are

The Grove Nursing & Residential Care Home, 40 Owen Street, Rosegrove, Burnley, Lancashire BB12 6HW. Telephone: 01282 437788.

What information we collect

When you submit an enquiry through this website, we collect the information you provide: your name, email address, telephone number (if given) and the content of your message. We do not collect any sensitive personal data through this website.

Cookies

This website does not use tracking cookies or advertising cookies. Standard session cookies may be set by your browser as part of normal web browsing. Our embedded Google Maps use cookies in accordance with Google's privacy policy.

How we use your information

We use the information you provide solely to respond to your enquiry. We will not share your personal data with any third party except as strictly necessary to provide this service (for example, our contact form provider, Formspree, processes form submissions on our behalf in accordance with their own privacy policy). We will not use your information for marketing purposes without your explicit consent.

How long we keep your data

We retain enquiry data for no longer than 12 months, after which it is securely deleted.

Your rights

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the right to access the personal data we hold about you, to request its correction or deletion, and to object to or restrict its processing. To exercise any of these rights, please contact us using the details above.

Third-party links

This website contains links to third-party websites (including carehome.co.uk, Facebook and Google Maps). We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.

Contact us

If you have any questions about this privacy policy or how we handle your personal data, please contact us at:

The Grove Care Home
40 Owen Street, Rosegrove, Burnley BB12 6HW
Tel: 01282 437788